J.K. Olivieri Insurance Agency,
Inc. earns the 5 Star Agency Award of Distinction!
J.K. Olivieri Insurance Agency, with
offices located at 530 Forest Ave. Brockton, MA 02301 and 71 Main
St. Lakeville, MA 02347 and being one of over 2,000 local independent
agencies in Massachusetts has earned the highly prestigious 5 Star
Agency designation which distinguishes the agency as being one of
the best at providing superior knowledge, service and value by doing
the right thing all the time. "The Massachusetts Association
of Insurance Agents (MAIA) is very pleased to present its fifth
5 Star Award to the J.K. Olivieri Insurance Agency," said Francis
A. Mancini, Esq., Executive Vice President of MAIA. "Under
the direction of the Olivieri family, J.K. Olivieri Insurance has
demonstrated that the agency is operating in top form and ready
to face the challenges of the next century," continued Mancini.
Over a two day period, the entire
staff of insurance professionals at Olivieri Insurance participated
in a rigorous agency fitness review. By gathering information
from individual interviews, the agency's approach, implementation
and results of such were measured against a set of demanding criteria
and then given a rating. Olivieri Insurance was awarded the
5 Star designation by scoring well in every area. "The awarding
of the 5 Star Agency designation simply confirms J.K. Olivieri Insurance's
high quality operation," said Mancini.
The 5 Star Agency designation program,
sponsored by MAIA, is a fitness system designed to assist independent
agencies in their endeavor to achieve a level of distinction in
total quality service. The program focuses on five key agency
areas: Customer Focus, Management Leadership Excellence, Human Resource
Excellence, Process Excellence and Product/Service Excellence.
The agency is only one of five agencies
statewide to have received this designation.
-Excerpt from Press Release